Kurt reclined his airplane seat during a long flight, only to be confronted by the pregnant woman sitting behind him, who said it made her uncomfortable. He stood his ground, saying he had the right to recline and even snapped, “If you want luxury, buy a business seat.” The woman later got moved to business class by the flight attendants.
After the incident, Kurt reflected on how his tone may have worsened the situation. While he was technically within his rights, he realized that a bit of empathy and a calmer response might have avoided conflict. The experience taught him that being kind — even when you’re right — can make all the difference.
